CM&Co Services - Privacy Policy
1. Introduction
CM&Co Services ("we," "us," or "our") is committed to protecting the privacy of your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and store your personal information.
2. Collection of Personal Information
We collect personal information that is reasonably necessary for us to provide our services and conduct our business. The types of personal information we may collect include:
Contact Information: Name, address, email address, telephone number.
Identification Information: Date of birth, identification documents (e.g., driver's license).
Financial Information: Bank account details, credit card information (collected securely through third party processors).
Service-Related Information: Information relating to the services we provide to you, including details of your needs and preferences.
Website Usage Information: IP address, browser type, cookies, and other technical information collected when you use our website.
Other Information: Any other information you provide to us.
We may collect personal information directly from you, or from third parties where you have consented or as permitted by law.
3. Use of Personal Information
We use your personal information for the following purposes:
To provide our services to you.
To communicate with you, including responding to your inquiries and providing customer support.
To process payments and manage our financial records.
To improve our services and website.
To comply with our legal obligations.
For marketing purposes, with your consent (you can opt-out at any time).
For internal administrative purposes.
4. Disclosure of Personal Information
We may disclose your personal information to:
Our employees, contractors, and service providers who assist us in providing our services.
Third-party payment processors.
Professional advisors, such as accountants and lawyers.
Government agencies and regulatory bodies, as required by law.
Other parties with your consent.
We will take reasonable steps to ensure that any third parties who receive your personal information are bound by confidentiality and privacy obligations.
5. Overseas Disclosure
In some cases, we may disclose your personal information to overseas recipients. We will take reasonable steps to ensure that any overseas recipients comply with the APPs or are subject to similar privacy obligations.
6. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These steps include:
Implementing physical and electronic security measures.
Limiting access to personal information to authorized personnel.
Using secure servers and encryption technologies.
7. Access to and Correction of Personal Information
You have the right to access and request correction of your personal information that we hold. To request access or correction, please contact us using the contact details below.
We will respond to your request within a reasonable time and take reasonable steps to correct any inaccuracies.
8. Cookies and Website Usage
Our website may use cookies and other tracking technologies to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings.
9. Marketing Communications
We may send you marketing communications about our services. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the communication or by contacting us.
10. Complaints
If you have a complaint about our handling of your personal information, please contact us using the contact details below. We will investigate your complaint and respond to you within a reasonable time.
If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at: admin@cmcoservices.com.au